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Shipping & Returns

Lady Artisan Shipping & Returns Policy

* I ship Priority Mail, Usually Flat Rate. This means you often do not pay extra shipping for multiple items.

* Additional shipping charges (for expedited shipping, for example), you are charged what I am charged.

* Lady Artisan ships product out three times a week. Monday, Wednesday, and Friday.

* USPS Priority shipping is quick, usually arriving in two to three days within the USA

Shipping & Returns Information

Shipping costs are calculated as you place your order via PayPal's secure server.

USA domestic orders expect to pay $6.00 shipping, more for large items or quantities.
Canada orders expect to pay $14.00 shipping, more for large items or quantities.
All other countries expect to pay a minimum of $50.00 shipping, If you are not in the USA or Canada please contact me to set up your order.

Please contact me if your shipping needs are out of the ordinary. I will do my best to accommodate your needs.

Lady Artisan Ltd reserves the right to refuse shipment for any reason, at any time. A full refund via PayPal's secure server will be issued if your order is refused.

International Orders

When ordering from Lady Artisan the recipient is the importer of record and must comply with all laws and regulations of the destination country. Title and risk of loss for items ordered will transfer to the recipient upon delivery to the common carrier in the United States.

Prior to delivery to the recipient, the shipment may be subject to the customs fees, import duties, taxes, and other charges of the destination country. These charges are always the recipient's responsibility.

The customs office of the destination country may impose customs fees, import duties, taxes, and other charges to your international order. These additional charges required for customs clearance are the responsibility of the recipient. When your order arrives at customs either our shipper, FedEx, or the customs office will contact you directly to arrange for the payment of any charges that may be due.

Please contact your local customs office for further details.

Lady Artisan Ltd. reserves the right not to ship to Countries where safe delivery of product is in doubt.

Return Policy

General Return Policy

My return policy is 14 days from the time your receive your order. This provides time for you to review your order, to make sure you received what you ordered, and the product is to your satisfaction.

At any time during your 14 day return period ship your order back to me via Priority Flat Rate Mail, just like you received it. My shipping address is on the contact page of this website. I will refund your PayPal payment in full.

Body Coolers

People try on Body Coolers at my shows. Most know within minutes that this is the answer for their hot flashes or any time/reason they might need to cool down. I would like you to try on a Body Cooler even if you are not yet sure it will work for you.

My policy is this:

1. Try the Body Cooler for 14 days. Your 14 day trial begins when my shipper delivers the Body Cooler to your address.
2. At any time during your 14 day trial if you decide the Body Cooler is not the right cooler for you then ship it back to me via Priority Flat Rate Mail, just like you received it. My shipping address is on the contact page of this website.
3. If I receive the Body Cooler back in good condition I will refund your PayPal payment in full.

Custom Orders

Custom orders have a return policy attached to their contract. Please see your contract for return information.